[games_access] IGDA Website Problems

Wed Jan 12 15:37:27 EST 2011

First -- members of the SIG, I'm sorry that this is happening on the listserv but we are trying to take the discussion of this off list. I wanted to defend the discussion of the technology issues, however, as I feel that our troubles with these issues has been a thorn in our side for a long time.

Sheri -- that request most likely happened when I was having or trying to recover from one of eight surgeries in the last two years. I don't recall this discussion. However, I have been very vocal at other times about these continuing issues and even turned in lists of things that would help us as a SIG. The issues with the IGDA website is not something that is new to SIG members -- we've been dealing with this for quite a long time, as have other SIGs. So none of this is a surprise and we've had long discussions about what to do about things. The number one issue for this SIG is and has always been the "access denial" (which is ironic because we are the SIG on accessibility) -- I've always made myself very clear about this. Perhaps YOU didn't hear about it because at those times you were not in the position to do anything about it but others did.

I AM glad that we now have a new leadership system that allows much more communication and I hope that these things can get corrected much sooner than it was possible in the past with all the changes that the IGDA itself went through. I'm not trying to drag things down -- in fact we've taken the details of what's going on off list with Ryan and Tara. But people are frustrated and the "lock out" bug has NOT been a new issue. 

I'm sorry that you feel like I'm dragging things down but I'm not trying to -- As you know as a past SIG leader, blame for a lot of things falls on you and the technology issues are NOT something I want to be something that drags down Tara without adding a little history. Please don't just assume that I'm not being positive and helpful when 99% of the time I have been doing as much as I can to help the transition behind the scenes. I'm sorry that you took offense at my comment to Tim but it was (perhaps not all that funny) an attempt at a little levity on an issue we've had for quite a long time.

If you have further issues with me personally, I would appreciate if you would take these off list. I have been one of these IGDA volunteers that you mentioned for ten years.

Michelle

On Jan 12, 2011, at 1:53 PM, Sheri Rubin wrote:

> No offense Michelle but when I asked on the SIG leader list for everyone's Top 5 issues with the website and their "what would I like to see fixed right now" you were silent. You know I dealt with issues too as a SIG leader and I was serious in taking everyone's concerns seriously.
> 
> So all this public complaining just makes things look worse than they are. The staff and volunteers are doing the best they can and the website can do a lot of things that the last one couldn't. 
> 
> I encourage you to be positive and helpful and part of the process instead of dragging it down.
> 
> Sheri 
> 
> On 1/12/2011 1:32 PM, Michelle Hinn wrote:
>> 
>> Sort of... It also means "something went wrong that is probably not your fault and logging in may not help either because you are probably locked out of doing that too!" ;)
>> 
>> Sorry that the whole thing makes ME grumpy...It's been about a 4-5 year battle with the IGDA website (with years of "the website will be ready next month") so at this point I know I've given up and just give people (like Sandra said that she did) the SIG listserv sign up web address!
>> 
>> Michelle
>> 
>> On Jan 12, 2011, at 1:24 PM, Tim Holt wrote:
>> 
>>> The wording on the forum page is pretty harsh.  This is what you get if you're not logged in.  Is this just a grumpy way to say I need to login first? :)
>>> 
>>> Tim
>>> Access Denied
>>> 
>>> Either something went wrong or you are not authorized to access this page.
>>> If you have an account, Log in first.
>>> If you don't have an account please create an IGDA.org user account
>>> If you believe something went wrong, please open a support request.
>>> 
>>> On Wed, Jan 12, 2011 at 11:09 AM, Tara Tefertiller <ttefertiller at igda-gasig.org> wrote:
>>> Actually, how about everyone email me their user name and email address (off list so we don't spam everyone's inbox) and I will send Ryan 1 email that is easier for him keep track of.
>>> 
>>> Thanks Ryan! 
>>> 
>>> Tara
>>> 
>>> 
>>> On Wed, Jan 12, 2011 at 1:51 PM, Ryan Arndt <ryan at igda.org> wrote:
>>> Tara, it's a website bug. Please have them email me with their site username and email address on the account and I can adjust it for them.
>>> 
>>> Each one must be individually adjusted so please know that it takes some time.
>>> 
>>> Ryan
>>> 
>>> Sent from my iPhone
>>> 
>>> On 2011-01-12, at 9:54 AM, Tara Tefertiller <ttefertiller at igda-gasig.org> wrote:
>>> 
>>> > Hey Everyone,
>>> >
>>> > I have been contacted by a couple people having issues with the IGDA website.
>>> >
>>> > I am trying to get the full scope of this problem so I can report it and hopefully have this issues addressed.
>>> >
>>> > I have heard of the following issues:
>>> >
>>> > 1) People unable to join the GA SIG when they click the "Join button." (They are told they don't have permission or something.)
>>> > 2) People are locked out of the forums.
>>> >
>>> >
>>> > Is anyone seeing these as well? The one about not being able to join is rather disheartening because I recently had a Full Sail instructor try to join and wasn't able to.
>>> >
>>> >
>>> >
>>> > Thanks,
>>> > Tara
>>> > _______________________________________________
>>> > games_access mailing list
>>> > games_access at igda.org
>>> > http://seven.pairlist.net/mailman/listinfo/games_access
>>> _______________________________________________
>>> games_access mailing list
>>> games_access at igda.org
>>> http://seven.pairlist.net/mailman/listinfo/games_access
>>> 
>>> 
>>> _______________________________________________
>>> games_access mailing list
>>> games_access at igda.org
>>> http://seven.pairlist.net/mailman/listinfo/games_access
>>> 
>>> 
>>> _______________________________________________
>>> games_access mailing list
>>> games_access at igda.org
>>> http://seven.pairlist.net/mailman/listinfo/games_access
>> 
>> 
>> _______________________________________________
>> games_access mailing list
>> games_access at igda.org
>> http://seven.pairlist.net/mailman/listinfo/games_access
> 
> -- 
> Sheri Rubin
> Founder and CEO
> 
> Design Direct Deliver
> Website: http://www.designdirectdeliver.com
> Email: sheri at designdirectdeliver.com

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