[games_access] Fwd: Screenreader Compatibility

Andreas Lopez andreas.lopez93 at gmail.com
Thu Mar 26 10:17:40 EDT 2015


See below the correspondence between a support member of Trello and me,
feedback like that truly encourages me and makes me believe that
Accessibility in Technology is an under-served topic that needs more
awareness and more importantly: More initiative.

Sincerely,

Andreas Lopez

---------- Forwarded message ----------
From: Andreas Lopez <andreas.lopez93 at gmail.com>
Date: 2015-03-26 10:14 GMT-04:00
Subject: Re: Screenreader Compatibility
To: Trello Support <support at trello.com>


Hi Michelle,

thank you very much for taking it as serious as everything else, and I can
only guess how busy you must be with further improving your already great
software and hope to help you out in the future as good as I can. I wish
you a great day!

Sincerely,

Andreas Lopez

2015-03-26 10:02 GMT-04:00 Trello Support <support at trello.com>:

  Hi Andreas,
>
> Thanks for the additional resources, and your offer to help! I'll add the
> guidelines you linked to our notes, along with your contact info. We're
> juggling a lot right now, but I agree that this should be a priority, and
> feedback such as yours will help me to make a strong case.
>
> Please let us know if you have any other questions, and have a great rest
> of your day.
>
> All the best,
>
> Michelle
> The Trello Team
>
>
>  On Wed, Mar 25, 2015 at 6:26 PM EDT, Andreas Lopez <
> andreas.lopez93 at gmail.com> wrote:
>
>  Hello Michelle,
>
> thank you for the encouraging words. The only thing I can provide are the
> general IGDA resources which applies mostly to video games, but they can
> definitely also apply to web applications, such as color blindness for
> example. I am certain it could help the Production Team if they take a look
> at it. Also I am very certain that some volunteers from the Accessibility
> Special Interest Group (such as myself) would work with the Production Team
> of Trello in order to make sure that accessibility is respected and
> provided.
>
> For example once you update your accessibility for blind or visual
> impaired individuals or screenreader compatibility overall, then you could
> let me know, so I can let my wife test the update! :)
>
> Here is the resource I mentioned:
> http://gameaccessibilityguidelines.com/
>
> Sincerely,
>
> Andreas Lopez
>
>
>
>  On Wed, Mar 25, 2015 at 5:13 PM EDT, Trello Support <support at trello.com>
> wrote:
>
>  Hi Andreas,
>
> Thanks for writing to us, and for passing on your wife's feedback. As you
> mentioned, right now Trello isn't very compatible with screen-reading
> functionality, and we really appreciate you both taking the time to pass on
> these details.
>
> We're currently moving slowly on accessibility, but we hope to circle back
> to it very soon with the product team. I understand this is an important
> function for those who need it, and I'll make sure our team hears your
> comments—let me know if there's any additional info you'd like for me to
> pass their way.
>
> Please let us know if this raises any additional concerns, or you have
> other questions, and we'll be happy to help.
>
> All the best,
>
> Michelle
> The Trello Team
>
>
>  On Wed, Mar 25, 2015 at 4:27 PM EDT, Andreas Lopez <
> andreas.lopez93 at gmail.com> wrote:
>
>  Dear Trello Team,
>
> my name is Andreas Lopez and I have a legally blind wife. I asked her to
> see how compatible Trello is with her screenreader (JAWS). Here is her
> feedback:
>
> "Ok, so I went over and gave trello a try. Here’s what I found:
>
> Right from the start, a lot of the menus were not being read by Jaws. I
> only got back that annoying tone of “?” This left me guessing and trying a
> lot of things at random. The only menu that was properly read was the
> welcome board menu; create organization, levels, card filter, stickers and
> power-ups.
>
> When I went to make the board/lists, all went well till I had to add
> cards. It’s a drag and drop, so I could not find a way to get around that
> and was not able to add any cards to the lists. I was able to add the
> filters and the labels, but that was about it. If it wasn’t for the add
> card feature/graphics, I would say it’s a great tool. For blind people I
> would not recommend it, for those with low vision, it is possible they can
> find a way to maneuver it, especially because the color blind friendly
> labels are going to be a huge help."
>
> The reason why I asked her to try Trello was because we in the
> International Game Developers Association Game Accessibility Special
> Interest Group (IGDA GA SIG) look for modern ways to coordinate and
> communicate. Trello was an obvious choice, given that I used it before and
> it's being a state-of-the-art platform.
>
> But the issue is, that we also have impaired members, such as my wife,
> which means we were not sure to use the platform or not. Now our fears
> became reality. We hope you can look into that and optimize the
> screenreader compatibility soon. I would love if you could keep us updated
> on that :)
>
> Sincerely,
>
> Andreas Lopez
>
>       {#HS:80018043-7460#}
>
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